7. Make a great first impression – Most
interviewers form their lasting impression of a candidate in the first 10
seconds, so make that count. Make solid
eye contact, smile, and greet the interviewer by name. Make sure your greeting is warm and friendly:
·
“Great to finally put a face with a name!”
·
“Thank you so much for taking the time to meet
with me.”
·
“Wonderful to finally meet you.”
Most of the time interviewees awkwardness can be attributed
to nerves, but so often people came into my office looking like they are
walking into a FBI interrogation room.
Even if they eventually loosen up as the interview goes on we can’t get back
the time wasted early on. There may be
some exceptions, but most interviewers do not get their kicks making people
nervous. I used to hate that as a
recruiter because I tried my very best to make the candidate comfortable by
being friendly, offering them a drink, and providing them with clear
expectations of the interview, but some would still be shaking in their boots.
Immediately be the one to extend your hand to the
interviewer for a professional shake.
The only way to perfect the handshake is to practice. Practice with friends and family and ask for
feedback. The best handshakes should be:
·
Firm, but not too firm!
·
Dry. Miss
Clammy Hands wipe your right hand off subtly before reaching for the
interviewer’s hand.
·
Last one full shake (move up and down once) and
then release. Too much longer gets into
the weird zone, but if it does make sure it is the interviewer holding on not
you.
·
Comes with eye contact and a smile (most
important part)
After the introductions let the interviewer lead the
seating. If they sit down then just take
the chair across from them or wait for the invitation to take a seat. This can be awkward, but can easily be a way
to laugh together before jumping in.
Early in my career I had a business meeting with one of the senior
managers in my department. I went into
his office and went to sit down in one of the 2 chairs across from his desk and
instead of him sitting down in his desk chair he sat right next to me in the
other guest chair. I was so completely
derailed by this unexpected placement that I froze in my position with one of
my feet hooked behind the front chair leg.
I didn’t move for the entire hour long meeting. After the meeting I attempted to stand up,
but my entire leg was asleep and I subsequently tumbled towards him like Bambi
taking his first steps. After that
meeting I learned about this being a tactic some interviewers take to throw off
the interviewee or just in an attempt to make the conversation more
casual/relaxed. I gave him the benefit
of doubt that he intended the latter, but if he was striving for the former he
succeeded! Do not be me, relax and roll
with the punches!
8. Listen carefully to the interviewer –
You will have a million things running through your head or it may feel
impossible to hear the interviewer over the sound of your beating heart, but do
your best to truly listen to what the interviewer is asking you. Show them you are listening by making eye
contact and nodding when applicable.
Repeating their words in your head is great way to comprehend what they
are saying. When they finish stating the
question you should feel one of three ways:
·
You understand what they are asking and know the
perfect answer already. However still take a thoughtful pause and deep breath
before launching into your response. If
you don’t pause it looks far too rehearsed and appears you are not giving
thought to your answer.
·
You understand the question perfectly fine, but
you don’t know your best answer. Don’t
just leave them hanging, but instead say something like “Great question, please
give me just a minute to think through my response” or “Wow that has come up a
lot, let me think of the best example to provide you.”
·
For whatever reason maybe you didn’t understand
the question. Maybe it was very
complicated or you were too preoccupied with how much you are sweating to hear
the whole question. One of my biggest
pet peeves was when a candidate would just ask me to repeat the question
immediately after I finished talking. I
saw it as lack of respect for my time that they couldn’t glean anything from my
question at all. In this case the better
responses are below:
o
“I want to make sure I am answering your question
the best I can and it would be helpful to hear the second part of the question
again, please.”
o
“Okay you are looking for a time when I led a
team, let me think about that to recall a specific example.” - This will give them a chance to interject
and correct your understanding if necessary.
o
“I’m so sorry, but could you please repeat the
question, I want to make sure that I understand it correctly.” – Worst case
scenario, just genuinely apologize. It
can happen and maybe the interviewer will realize they were speeding along and
slow down for the rest of the interview.
Also listen closely to the description of the company they
will hopefully provide and their answers to your follow-up questions. Engage the same active listening tips and
include asking clarifying questions based on that information to understand it
clearly. Listening well is probably one
of the most important things to do in an interview because I can’t think of one
job that you could be applying for where being a good listener is not a
qualification. If you cannot manage to
listen and understand in the interview how are you going to receive training,
direction, and feedback once in the job?
Thanks for hanging
with me so far and tomorrow we’ll wrap up with the final 2 tips!